Digital Satellite Television (DStv) is owned by Multichoice Group Limited, serving tons of subscribers in different parts of the country. To satisfy the demands of their customers, they have a presence in different places around here, and as a subscriber, you can always walk into their centers for assistance that has to do with your DStv.
Let’s see the places you can find them around Johannesburg.
DSTv Contact Details Johannesburg – DStv
Physical Address: 3, Lifestyle Corner, Hendrik Potgieter Rd & Nic Diederichs, Roodepoort, Johannesburg, 1732, South Africa
Phone Number: +27738106290
Here is a registered DStv agent in Johannesburg which you can reach out to:
- Aerial and Satellite City
Physical Address: Bradlows Corner, 66 Rissik Street, Johannesburg, 2000
Phone Number: 0116801629
Email Address: [email protected]
Multichoice Head Office
DStv is owned and managed by Multichoice. Hence, as a subscriber, you can also take advantage of the access to their headquarter (either walking in there physically or calling them) to get any DStv-related stuff settled. Please note that their headquarter is situated in Randburg in South Africa. Here is their physical address, as well as a phone number:
Physical Address: Multichoice city
144 Bram Fischer Drive,
Ferndale,
Randburg,
South Africa
Telephone Number: +27112893000
You can always contact them for any of their services, and not just DStv-related stuff alone. You can reach out to them concerning M-Net, Gotv, Showmax, etc. For folks using any of their services, they can either visit the office or place a call to them for assistance. When it comes to supporting and customer care services, they are really impressive.
It should also be noted that their office (head office) is usually opened from 7 am to 6 pm every day, except Tuesdays and Sundays. They are opened for business on Tuesdays from 8 am to 6 pm, while on Sundays, it’s 9 am to 2 pm.
Getting Served From Home
As noted before, DStv is doing a lot in terms of support and customer service. So, irrespective of where you reside in Johannesburg, you can still be attended to from the comfort of your home. They have put in place channels to make this happen. Here are they:
- The MyDstv App: This is a sophisticated app available on Android and iOS that came with different superb features. It is free to download, and you can use it to get a lot of things done (as related to DStv) without even leaving your house.
- The DStv Self-service feature on WhatsApp: It is very likely that you have WhatsApp on your phone currently. Why not utilize it to engage DStv representative? How? Simply save this number on your phone – 0600603788. That is DStv’s official WhatsApp number. You should then send the number a message, and start from there. You will discover that it is not always necessary to stress yourself going to their physical offices. In fact, it’s obvious that the company has invested a lot in these channels so customers won’t always come to their physical offices.
- DStv Live Chat On Their Official Website: Likely you are already aware of the DStv official website, which is DStv.co.za. What you might not know however is that you can take advantage of the platform to chat with a DStv representative from anywhere you are, and they will help you out. Simply visit their website, look towards the bottom right-hand corner to spot the live chat icon, and get started from there. A real human being will attend to you, and they should be patient enough to assist you in any way they can.
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Conclusion
In conclusion, while you can always visit the DStv offices in Johannesburg, you can still engage DStv representatives online, even on Facebook and Twitter. It is pretty straightforward. If you have a Facebook account or Twitter account, you can be part of their numerous customers who have been using these platforms to get their DStv-related issues sorted out without having to visit their physical offices. DStv handle is @DStv on both platforms. Search for it and send them a message. They are usually available to attend to you and help you out with ease. Their representatives have been trained to handle many issues via these channels so that their subscribers can have a wonderful experience using them