DStv has been serving tons of South Africans for many years now, and it is general knowledge that the company is still one of the prominent indigenous companies doing pretty well around. Of course, it also has a strong presence in other African nations.
With DStv, a lot of South Africans have been enjoying superb television entertainment, being updated with the latest news happening around the country, as well as in other parts of the world.
If you are a South African reading this right now, you probably own a DSTV too. And you might be wondering how to reach out to the company’s customer care representatives with ease. This is what this article is about. You will get to know the DStv Whatsapp number as well as other contact details of theirs. As you will get to see, there is something for everyone.
DStv WhatsApp Number
DStv users can reach out to a DStv customer care representative via their official Whatsapp number – 060 060 3788, anytime you desire. You should simply initiate a conversation (you can start with a simple “Hi”), and you will be attended to with ease.
Other DStv Contact Details
Aside from Whatsapp, you can engage a customer care representative via Facebook, Twitter, or even DStv Forum. DStv, being an organized firm, has put in place systems to attend to the query of their customers without giving you headaches. So, with an internet-enabled device, simply chat up their representatives on Facebook and Twitter – @DStv, or engage the DStv community.
Aside from using the internet to reach out to DStv, you can also talk with a customer care representative on the phone, by simply dialing this number on your phone – (011) 289 2222. Their call centre is available every day, even on weekends and public holidays. You can call from 7 am-11 pm (standard rates apply).
Being an innovative company, DStv also made it possible to engage some of its services via USSD. You can utilize this medium to transfer funds between your accounts, check what you owe, and so on. All you need do is to dial *120*68584#
It should however be noted that USSD can only be appropriately utilized if the number a customer is dialling from is registered on the company’s system.
DSTV Head Office Address
You can also choose to engage with DStv officials on a physical level by visiting their head office. It is located at Corner Oak Avenue and Grove Street, Ferndale, Randburg. From Monday to Friday, it is opened from 08:00 to 18:00. On Saturdays, you can get there from 07:00 to 18:00. On Sundays, the office operates from 09:00 to 14:00 (as well as on Public Holidays).
DStv did a lot to ensure customers won’t pass through undue stress just to sort out issues with their decoder or connection, and the company put in place platforms to ensure this. Any DStv customer can contact DStv customer care via any of the channels already talked about – Whatsapp, Facebook, Twitter, DStv Community, and Mobile.