Telkom USSD codes are the oldest and easiest means through which subscribers communicate with the network, and perform simple self-service tasks. As one of the biggest mobile network providers in South Africa, Telkom has several USSD codes, which help customers do different things. Some USSD codes may have similar uses on different service providers, and this can cause a bit of confusion. However, with a little reminder users can ascertain the real Telkom USSD codes so as to perform tasks like balance inquiry, subscriptions, and airtime top-ups and change tariff plans among other functions.
USSD codes work on all types of mobile phones, so no matter what kind of phones you use (smartphones or other older phones with no internet access) these codes can come in handy. You may decide to bookmark this page on your computer or smartphone browser so that you can use it for reference purposes later.
The following are useful and important Telkom USSD codes.
Telkom USSD codes 2023
8ta USSD Codes
8ta USSD codes are those for the most basic of uses including codes for recharging airtime, checking airtime balance, sending Please Call Me, checking your Telkom mobile number, and contacting customer care.
Checking Telkom phone balance – *188#
How do I check my airtime account balance on Telkom? The USSD code for checking Telkom balance is *188#. Dial it, and press send/call, and your airtime balance will pop up on the screen. This is the most used USSD code on the Telkom network. Don’t forget that if you are using a smartphone, you can also download the Telekom app from the app store and use it for balance inquiries.
Loading airtime/ Airtime top-up
Loading airtime is one of the most useful USSD codes as well. This is because airtime vouchers are still the most popular way by which people top up their accounts. To load/top-up airtime on your phone, dial *188*Voucher card number#, and then press send. The voucher card must be valid, then numbers must be accurately inputted into the phone, and the voucher must not have been used previously.
Buying data on Telkom
Of course, there are several options to purchase data on your Telkom line, especially on smartphones and computers, but buying data with USSD codes remains the favorite way for prepaid customers to get and stay connected. So are you wondering how to convert Telkom airtime to data?
Dial *180# and then press send.
Select the Bundle Purchases option to choose which bundle you want.
Next, choose your preferred data plan. Such as daily, weekly, or monthly.
To subscribe to a data plan, you must have airtime on your phone. The airtime you have must be enough to cover for the costs of the data you are purchasing. This option is for prepaid customers.
You can also buy data directly through a recharge card without having to first load airtime, and then converting the airtime into data. You just have to dial *188*Voucher card number# and tap call and the data bundles will be purchased. The amount of data is on the recharge card. Please contact customer care for further clarification.
How to check my Telkom number
With the hassles of daily life, we can sometimes find ourselves forgetting our own mobile numbers. Well, Telkom has easily fixed that with a USSD code which will display your mobile number. So how do you check your number on the Telkom sim card?
Just dial *1# and then press send/call. Your number will then pop up on the screen. Another trick by which you can get your number is to use a Telkom Please Call Me option to check your number on another phone with *140*contact_number#. Alternatively, you can just dial another number from your phone and call, then just copy the number from the other phone screen.
Sending airtime to another Telkom user
One famous need that customers have is to send airtime to family members or friends who may be in need of airtime. Sometimes, customers may have more airtime than they need and may decide to share some. To do this, dial *180# and then press send. Thereafter, you just select the transfer airtime option.
Please call me Telkom USSD Code – *140#
We already mentioned this in the paragraph above, but because this option is so popular especially among the young crowd who are always sending please call me messages to family and friends, we have to go through it again.
So how do you send Please Call Me from Telkom? Dial *140*contact of the person you want to call you#, and then send. Another USSD code for Telkom call back service is *140#, and then press send. This will enable you to access the Call Me menu.
Telkom customer care number – 180
The Telkom customer care number is 180. This is a toll-free number which means customers do not have to pay any money for using this service. With this number, you can talk to a customer care agent, and have them answer any questions you may have about Telkom services. You just press 180 and press send.
However, there is still a Telkom customer care number for non-Telkom users. This number is 081180. You just dial the number and press send. This number is not free.
How do I buy data from another Telkom phone, or buy data for a family member or friend? Just dial *180# and press send. Then it will take you to the customer self-help options which will show you different options including buying SMS and Data bundles, changing tariff plans, transferring airtime to another phone, Blackberry service, and device settings.
Since what you want is data, you just select the option. Then you select the data bundle and amount that you want. The next step will be to select whether you are buying for a friend or yourself. Since you want to send to another Telkom number that is the appropriate option. You then input the number you want to send the data to and confirm the transaction. Ensure that you have enough airtime for the transaction.
If you have any further questions just contact customer care with the information provided above.
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Conclusion:
With the information above you can carry out simple self-service actions on the network without needing any assistance from customer care, or an attendant at any Telkom shop. With these Telkom USSD codes, you can now do almost everything yourself. Furthermore, the customer care numbers are always available 24/7 to attend to your needs.