Bonitas Medical Aid Plans 2026, Prices And Contact Number

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Bonitas Medical Fund is one of South Africa’s largest open medical schemes, offering a range of plans to suit different budgets and healthcare needs. This guide covers the available plans, current pricing, and all the contact information you need.

Bonitas Medical Aid Plans, Prices And Contact Number (Current Year)

Overview of Bonitas Medical Aid

Bonitas offers a wide portfolio of plans, from entry-level hospital plans to comprehensive options with extensive day-to-day cover. The scheme is known for its network of designated service providers (DSPs) and preventative care benefits like the Benefit Booster.

Key features across plans:
– 27 Prescribed Minimum Benefits (PMBs) covered in full
– Access to network GPs, specialists, and hospitals
– Virtual care consultations
– Chronic medicine coverage (including depression)
– HIV/AIDS programme with unlimited cover upon registration
– Wellness and preventative screening benefits

1. Entry-Level Plans

These plans are designed for young, healthy individuals or those who want affordable cover for hospitalisation and basic day-to-day needs.

BonStart Plus

Monthly Contributions:

Member Type Price
Main member R2 040
Adult dependant R1 940
Child dependant R899

Key benefits include:
– Unlimited hospital cover at network hospitals (R1 240 co-payment per admission, except for PMB emergencies)
– Unlimited GP and specialist consultations (100% of Bonitas Rate)
– Unlimited blood tests and X-rays (100% of Bonitas Rate)
– Virtual Care GP and Nurse consultations (unlimited)
– Maternity benefits: 6 antenatal consultations, 2 ultrasound scans, 1 amniocentesis
– Childhood immunisations up to age 12
– Benefit Booster available (R1 160 per family after wellness screening)

Limits to note:
– MRIs and CT scans: R14 090 per family (R2 800 co-payment per scan unless PMB)
– GP-referred acute medicine: R3 450 per family
– Over-the-counter medicine: R860 per family per year

Compare the costs: For a family of four, BonStart Plus would cost approximately R6 819 per month (2 adults, 2 children).

BonStart

Monthly Contributions:

Member Type Price
Main member R1 603
Adult dependant R1 519
Child dependant R689

Key benefits include:
– Unlimited hospital cover at network hospitals (R1 850 co-payment per admission, except for PMB emergencies)
– Unlimited GP and specialist consultations (100% Bonitas Rate for network, 70% for non-network)
– Unlimited X-rays (100% Bonitas Rate)
– Blood tests limited to R32 120 per family
– Maternity benefits similar to BonStart Plus

Key differences from BonStart Plus: Blood tests have a limit (R32 120) and non-network specialists are covered at 70% rather than 100%.

BonEssential Select

Monthly Contributions:

Member Type Price
Main member R2 345
Adult dependant R1 718
Child dependant R774

This plan offers a balanced mix of hospital and day-to-day cover, with a focus on network providers to manage costs. It includes the Back and Neck Programme, which has been extended to cover shoulder and knee pain treatment as well.

2. Mid-Range Plans

BonCap

Bonitas describes BonCap as an “income-based option” designed for lower-income earners. It provides essential hospital cover with affordability as the primary focus. Contact Bonitas directly for specific pricing as it is income-dependent.

BonClassic

This plan offers a broader network and higher day-to-day limits than the entry-level plans. It is suitable for families who need regular GP visits and some specialist care.

BonSave

BonSave includes a medical savings account component, allowing members to pay for out-of-hospital expenses from their own savings pool while still having comprehensive hospital cover.

3. Comprehensive Plans

BonComplete

This plan offers extensive hospital cover with minimal co-payments and higher limits for specialist consultations and allied healthcare services.

BonComprehensive

Monthly Contributions:

Member Type Price
Main member R12 509
Adult dependant R11 796
Child dependant R2 548

Key benefits include:
– Comprehensive hospital cover with a savings component (15% of contribution)
– Insulin pump and continuous glucose monitoring device benefit (for type 1 diabetics under 18)
– Back, Neck, Shoulder, and Knee Pain Programme
– Benign Prostate Hypertrophy added as a chronic condition
– In-hospital dental treatment paid from savings or above-threshold benefit

For a family of four: A full family would pay approximately R29 401 per month (2 adults, 2 children).

4. Digital-First Plans

Bonitas refers to BonStart and BonStart Plus as “digital-first plans,” aimed at younger, tech-savvy members who prefer virtual consultations and app-based healthcare support. These plans offer unlimited Virtual Care GP and Nurse consultations and encourage the use of digital tools for claims and pre-authorisations.

Summary Table of Plans and Prices

Plan Name Main Member Adult Dependant Child Dependant Plan Type
BonStart R1 603 R1 519 R689 Entry-Level
BonStart Plus R2 040 R1 940 R899 Entry-Level
BonEssential Select R2 345 R1 718 R774 Entry-Level
BonCap Contact Bonitas Contact Bonitas Contact Bonitas Income-Based
BonClassic Contact Bonitas Contact Bonitas Contact Bonitas Mid-Range
BonSave Contact Bonitas Contact Bonitas Contact Bonitas Mid-Range
BonComplete Contact Bonitas Contact Bonitas Contact Bonitas Comprehensive
BonComprehensive R12 509 R11 796 R2 548 Comprehensive

Note: Bonitas offers a total of 16 plans. Prices for plans not listed above can be obtained by contacting Bonitas directly.

Contact Number and Ways to Reach Bonitas

General Enquiries and Member Support

Phone: 0860 002 108

This is the primary contact number for general enquiries, membership updates, benefit queries, and pre-authorisations for most plans. For BonCap and BonCore members, a separate number is available: 0861 239 333.

Physical Address

Detail Information
Address 37-39 Conrad Street, Roodepoort, 1724
City Roodepoort, Gauteng, South Africa

You can also submit claims or other documents in person at one of Bonitas’s walk-in centres.

Email Addresses

Purpose Email Address
General claims submission claims@bonitas.co.za (bonitas.co.za in Bing)
Hospital pre-authorisation (most plans) hospital@bonitas.co.za (bonitas.co.za in Bing)
Hospital pre-authorisation (BonCap & BonCore) PHAauthorisations@bonitas.co.za (bonitas.co.za in Bing)

Emergency Medical Services

Bonitas SOS (Emergency Number): 0860 555 505

Europ Assistance is the designated service provider for Bonitas SOS. This is for medical emergencies only. Place the Bonitas SOS stickers on your car window and keep this number saved on your phone. For non-emergency SOS queries, email customercare@europassistance.co.za.

Postal Address for Claims

Post your claims to: Bonitas Claims Department, PO Box 74, Vereeniging, 1930

Online Portal

You can manage your membership, submit claims, and access benefits through the Bonitas website: www.bonitas.co.za

How to Get the Most Value from Your Bonitas Plan

Bonitas provides several ways to stretch your medical aid benefits further.

Use Network Providers

Bonitas negotiates special rates with GPs, specialists, and hospitals on the network. Using these network providers helps you avoid co-payments and makes your day-to-day benefits last longer.

Activate Your Benefit Booster

Complete a wellness screening (at a participating pharmacy or Bonitas wellness day) and a mental health assessment. This unlocks the Benefit Booster — additional benefits for acute medicine, GP consultations, and non-surgical procedures.

Register Chronic Conditions

If you have a chronic condition (diabetes, hypertension, thyroid disorders, depression, etc.), register it with Bonitas. Payment for chronic medicine will then come from Risk rather than your savings, and using a Designated Service Provider (DSP) like Marara Pharmacy or Pharmacy Direct helps avoid co-payments.

Join Care Programmes

Bonitas offers dedicated programmes for managing serious conditions like cancer, diabetes, HIV/AIDS, and mental health. These programmes help you use your benefits correctly to get the best care.

Use Generics

Generic medicine has the same dosage, safety, and effectiveness as brand-name medicine but costs 30-80% less. Ask your pharmacist about generics.

Pre-authorise Hospital Stays

Always get pre-authorisation before any hospital admission. This ensures your stay is covered. Call 0860 002 108 (or 0861 239 333 for BonCap/BonCore) or email the relevant address. Ask about any co-payments that may apply and how to avoid them.

Use Virtual Care

Bonitas offers unlimited Virtual Care GP and Nurse consultations on most plans. This is a convenient way to get medical advice without visiting a doctor in person, saving both time and your day-to-day benefits.

How to Choose the Right Plan

Bonitas Principal Officer Lee Callakoppen advises that the key is choosing a plan that works for your life, not someone else’s.

Ask yourself:
– Do I only go to the doctor when absolutely necessary, or do I rely on regular check-ups and ongoing specialist care?
– Do I have children or am I planning a pregnancy?
– Where do I live (urban vs. remote area affects network availability)?
– Do I have any chronic conditions that require regular medicine?

Bonitas allows members to choose from a wide range of plans — from income-based options like BonCap, to digital-first plans for tech-savvy members, to comprehensive plans for families and those with chronic conditions.

Related:

Summary: Key Takeaways

What You Need Where to Find It
General enquiries & support 0860 002 108
Emergency medical assistance 0860 555 505 (Bonitas SOS)
Email for claims claims@bonitas.co.za
Hospital pre-authorisation hospital@bonitas.co.za
Website www.bonitas.co.za
Physical address 37-39 Conrad Street, Roodepoort
Cheapest entry plan BonStart from R1 603 (main member)
Comprehensive family plan BonComprehensive from R12 509 (main member)

Disclaimer: Prices and benefits are subject to change. The information provided is based on current published rates. Always verify current pricing and benefits directly with Bonitas Medical Fund before joining or switching plans.